In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 2025 - 00:00 GMT
Dec 19, 2025 - 00:00 GMT
Scheduled - To help ensure year-end stability and minimise risk during the holiday period, a formal Change Freeze will be in effect from Friday 12 December 2025 through to Monday 5 January 2026.
During this time:
• No non-essential changes will be implemented across production environments.
• Emergency changes will require approval from the Change Advisory Board (CAB) and relevant service owners.
• Planned maintenance, upgrades or deployments must be scheduled outside the freeze window.
This freeze helps safeguard service continuity during a period of reduced staffing and heightened business sensitivity. Please plan accordingly, and contact us if you have any questions or require an exception.
Thank you for your understanding and cooperation.
Dec 19, 2025 00:00 - Dec 29, 2025 00:00 GMT
During this time:
• No non-essential changes will be implemented across production environments.
• Emergency changes will require approval from the Change Advisory Board (CAB) and relevant service owners.
• Planned maintenance, upgrades or deployments must be scheduled outside the freeze window.
This freeze helps safeguard service continuity during a period of reduced staffing and heightened business sensitivity. Please plan accordingly, and contact us if you have any questions or require an exception.
Thank you for your understanding and cooperation.
Dec 19, 2025 00:00 - Dec 29, 2025 00:00 GMT
About This Site
Status updates for services supported by ARO - Specialist Data Centre Services (previously known as AIMES).
Click the button above to subscribe to email updates. Scheduled maintenance and historical incidents are shown at the bottom.
To contact support - please use ensure you use the ARO BOLT Client Portal
Internet Service Provision
Under Maintenance
HSCN (N3) Connectivity
Under Maintenance
A-Cloud Services
Under Maintenance
HealthCloud Services
Under Maintenance
SDWAN Services
Under Maintenance
Colo Services
Under Maintenance
Core Network
Under Maintenance
Trustworthy Research Environment (TRE)
Under Maintenance
M-Cloud Services
Under Maintenance
External Comms Providers
Under Maintenance
External Providers: Duo 2FA Push Delivery
Under Maintenance
External Providers: Duo 2FA Core Authentication Service
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.