All Systems Operational

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Status updates for services supported by ARO - Specialist Data Centre Services (previously known as AIMES).

Click the button above to subscribe to email updates. Scheduled maintenance and historical incidents are shown at the bottom.

To contact support - please use ensure you use the ARO BOLT Client Portal

Uptime over the past 90 days. View historical uptime.
Internet Service Provision Operational
90 days ago
100.0 % uptime
Today
HSCN (N3) Connectivity Operational
90 days ago
100.0 % uptime
Today
A-Cloud Services Operational
90 days ago
100.0 % uptime
Today
HealthCloud Services Operational
90 days ago
100.0 % uptime
Today
SDWAN Services Operational
90 days ago
100.0 % uptime
Today
Colo Services Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Trustworthy Research Environment (TRE) Operational
90 days ago
100.0 % uptime
Today
M-Cloud Services Operational
90 days ago
100.0 % uptime
Today
External Comms Providers ? Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Push Delivery Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 18:00 BST
Scheduled - Maintenance works will be carried out on the HSCN Firewall environment between the hours of 18:00 - 20:00 this evening.

These firewalls are in a High Availability pair so we do not expect any major disruption. If using the HSCN Environment, you may experience some short disruptions.

We apologise for any inconvenience caused by these works.
Apr 2, 10:29 BST
Fortinet Management System Patching
Completed - The scheduled maintenance has been completed.
Apr 2, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 19:00 BST
Scheduled - We will be patching both FortiManager and Analyzer between 19:00 and 20:00, in this time the service will be intermittently unavailable and it is advised to not attempt to use.
Apr 2, 14:23 BST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025
TRE Scheduled Maintenance - Sunday 30th March
Completed - The scheduled maintenance has been completed.
Mar 30, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:00 BST
Scheduled - Maintenance works will be carried out on the TRE Firewall environment between the hours of 18:00 - 20:00 on Sunday 30th March 2025.

These firewalls are in a High Availability pair so we do not expect any major disruption. If using the TRE at the time, you may experience some short disruptions.

We apologise for any inconvenience caused by these works.
Mar 27, 11:58 GMT
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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