All Systems Operational
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Status updates for services supported by ARO - Specialist Data Centre Services (previously known as AIMES).
Click the button above to subscribe to email updates. Scheduled maintenance and historical incidents are shown at the bottom.
To contact support - please use ensure you use the ARO BOLT Client Portal
Internet Service Provision
Operational
HSCN (N3) Connectivity
Operational
A-Cloud Services
Operational
HealthCloud Services
Operational
SDWAN Services
Operational
Colo Services
Operational
Core Network
Operational
Trustworthy Research Environment (TRE)
Operational
M-Cloud Services
Operational
External Comms Providers
Operational
External Providers: Duo 2FA Push Delivery
Operational
External Providers: Duo 2FA Core Authentication Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Change Freeze: 19 December 2025 through to 5 January 2026 Dec 19, 2025 00:00 - Dec 29, 2025 00:00 GMT
To help ensure year-end stability and minimise risk during the holiday period, a formal Change Freeze will be in effect from Friday 12 December 2025 through to Monday 5 January 2026.
During this time:
• No non-essential changes will be implemented across production environments.
• Emergency changes will require approval from the Change Advisory Board (CAB) and relevant service owners.
• Planned maintenance, upgrades or deployments must be scheduled outside the freeze window.
This freeze helps safeguard service continuity during a period of reduced staffing and heightened business sensitivity. Please plan accordingly, and contact us if you have any questions or require an exception.
Thank you for your understanding and cooperation.
Posted on Oct 28, 2025 - 12:26 GMT
During this time:
• No non-essential changes will be implemented across production environments.
• Emergency changes will require approval from the Change Advisory Board (CAB) and relevant service owners.
• Planned maintenance, upgrades or deployments must be scheduled outside the freeze window.
This freeze helps safeguard service continuity during a period of reduced staffing and heightened business sensitivity. Please plan accordingly, and contact us if you have any questions or require an exception.
Thank you for your understanding and cooperation.
Posted on Oct 28, 2025 - 12:26 GMT