All Systems Operational

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Status updates for services supported by ARO - Specialist Data Centre Services (previously known as AIMES).

Click the button above to subscribe to email updates. Scheduled maintenance and historical incidents are shown at the bottom.

To contact support - please use ensure you use the ARO BOLT Client Portal

Uptime over the past 90 days. View historical uptime.
Internet Service Provision Operational
90 days ago
100.0 % uptime
Today
HSCN (N3) Connectivity Operational
90 days ago
100.0 % uptime
Today
A-Cloud Services Operational
90 days ago
100.0 % uptime
Today
HealthCloud Services Operational
90 days ago
99.89 % uptime
Today
SDWAN Services Operational
90 days ago
100.0 % uptime
Today
Colo Services Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Trustworthy Research Environment (TRE) Operational
90 days ago
100.0 % uptime
Today
M-Cloud Services Operational
90 days ago
100.0 % uptime
Today
External Comms Providers Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Push Delivery Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Healthcloud Connectivity Issue - 10/08/2026
Resolved - We believe this issue to be resolved, should you experience any issues please raise this via our ticketing system. Thank you
Aug 10, 16:28 BST
Update - Hello,

We believe this should now be resolved, however out of an abundance of caution we continue to monitor for further issues.

Please let us know by raising a case on Bolt if you are having any issues accessing your Healthcloud services.

Thank you,

ARO SDS Service Desk Team
Aug 10, 12:09 BST
Monitoring - Hello,

We believe we have identified the issue and have put a fix in place in an attempt to resolve.

Please let us know if issues are still experienced with connectivity to the Healthcloud Platform, and we will investigate.

Thank you,

ARO SDS Service Desk Team
Aug 10, 10:36 BST
Investigating - Hello,

We are aware of an issue that has been reported affecting our Healthcloud platform.

We are investigating this issue as a matter of the utmost urgency.

Next update due at 10:30 AM.

Thank you,

ARO SDS Service Desk Team
Aug 10, 09:52 BST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

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