To help ensure year-end stability and minimise risk during the holiday period, a formal Change Freeze will be in effect from Friday 12 December 2025 through to Monday 5 January 2026.
During this time:
• No non-essential changes will be implemented across production environments.
• Emergency changes will require approval from the Change Advisory Board (CAB) and relevant service owners.
• Planned maintenance, upgrades or deployments must be scheduled outside the freeze window.
This freeze helps safeguard service continuity during a period of reduced staffing and heightened business sensitivity. Please plan accordingly, and contact us if you have any questions or require an exception.
Thank you for your understanding and cooperation.
Posted Oct 28, 2025 - 12:26 GMT
This scheduled maintenance affects: Internet Service Provision, HSCN (N3) Connectivity, A-Cloud Services, HealthCloud Services, SDWAN Services, Colo Services, Core Network, Trustworthy Research Environment (TRE), M-Cloud Services, External Comms Providers, External Providers: Duo 2FA Push Delivery, and External Providers: Duo 2FA Core Authentication Service.